Complaints
Every complaint is heard
- 1
Submit
Email cs@prosperanexus.com or call +66 93 737 3482 with your name, contract number and details.
- 2
Reference number
We acknowledge with a reference number within 2 business days.
- 3
Outcome
We respond in writing within 15 business days. Disputed amounts are not collected meanwhile.
External bodies
You may complain to these bodies at any time.
- Office of the Consumer Protection Board (OCPB)
- Hotline 1166
- Debt Collection Supervisory Committee (Dept. of Provincial Administration / police)
- Hotline 1567
- Personal Data Protection Committee (PDPC)
- www.pdpc.or.th
- Cyber police
- Hotline 1441